FAQ’s

E-Design Frequently Asked Questions

  • A consultation is required for E-Design service. The consultation is performed in person if the client is located within the DMV area or 30 miles from Prince George’s County. Otherwise, the consultation will be conducted via Zoom.

  • Yes, we do. We will provide you a guide on how to measure your room(s).

  • Within 3 weeks after receiving the room measurements, photos of the space (at least 4 different angles), video of the space, and questionnaire.

  • You will access to a secure portal. In the portal, you will be able to approve or decline each item. After all the items have been approved, we will provide you with shopping links so you can purchase each item directly.

  • We cannot guarantee the availability of any of the items we suggest/propose. With that in mind, given the demand and our commitment to our clients, we will not be able to suggest an alternative if you request an alternative 2-weeks after project is closed. In addition, we will only suggest 1 alternate item.

Interior Design Frequently Asked Questions

  • Yes, we work with our clients to execute their vision or dreams no matter their design style.

  • Yes, we do travel for additional fees. Please see our Pricing.

  • Our fee structure is very transparent. We charge a flat fee for the design, so you know exactly what you’re paying us. We also take care of the procurement and installation, and those fees are separate line items on your invoice. Unlike most designers, we understand that the decision to redesign a room can be overwhelming, so we are happy to work in phases; it’s all about Serenity.

  • Yes, we have reliable and experienced contractors that we trust. Even if you have a contractor that you love, we’re happy to manage the project as your designer.

  • Conceptual Ideas and Mood Boards – We will start with conceptual ideas and mood boards to get a feel for your aesthetic. We will also discuss functionality of your space per room including patching & painting the walls, and electrical needs you have.

    Select Materials – We’ll work with you to select materials, finishes, and fixtures such as plumbing fixtures, flooring, wall materials, countertop materials, paint colors, and any architectural elements such as beams, ceiling design, doors, windows, columns, and more.

    Manage Purchasing and Installation – We’ll select and manage purchasing and installation of all decorative fixtures including lighting, hardware, rugs, furniture, window coverings, wall coverings, accessories, and art.

    As your luxury interior designer, we strive to be very involved in learning your lifestyle, to effectively match your home interiors with your personal inspirations. We’ve found that working with a designer, alongside your architect for new home builds, creates even more opportunity for creativity.